Delete your Garawuli Bus account

Fastest way: in the app

Passenger app: open My Account → Delete account and confirm. Your account is deleted straight away.

Or ask us here

Website

Which app? Garawuli Bus (passenger)Garawuli Conductor (bus company staff) Phone number on the account * Email on the account (if any) Your name Reason (optional) Request account deletion

What is deleted

• Your profile: name, phone number, email, password and saved preferences.
• Your wallet balance is forfeited unless you ask us to refund it first.
• Notification tokens linked to your phone.

What we keep

• Ticket, parcel, payment and URA tax receipt records, which the law requires us and the bus company to keep (usually up to 10 years). They are no longer linked to an active account.

Questions? Email psti3058@gmail.com or call / WhatsApp +256 786 489 202. See also our Privacy Policy.